FAQ

We have two dedicated stores so your experience feels local, not adjusted. 🇮🇳 www.desifataka.in — for customers in India. INR pricing, Indian payment options. 🇨🇦 www.desifataka.com — for customers in Canada. CAD pricing, DDP shipping (no surprise duties), delivered to your door. Everywhere else? You're welcome on either store. www.desifataka.com ships internationally.
Yes at Desi Fataka, we thoughtfully add margins to our silhouettes to allow minor size adjustments if needed. Please note: Kaftans do not include additional margins, as their construction and relaxed fit do not require it.
The generic size guide is available for your ease on every product page which will assist you in finding the perfect fit. We suggest you choose your usual size, as our garments are designed for a comfortable fit. You can go a size up for a relaxed fit.
Product images are photographed in natural lighting, but screen settings and lighting differences may cause slight colour variation. As our products are artisan-made in small batches, minor shade differences are natural and part of handcrafted textiles.
Yes, we do. Orders can be placed via WhatsApp.
Yes, we offer customised sizing. Please text us on WhatsApp or call us to proceed. Kindly note that customised size orders are not eligible for return or exchange.
Yes, we do on orders within India.
Domestic Orders In-stock products are shipped within 1–2 business days. Delivery usually takes 2–4 business days after dispatch. For backorder items, a new piece is made and shipped within 5–7 business days. We provide regular updates on your order status. International Orders Delivery takes 7–15 business days from the date of order placement. International orders are not eligible for return or exchange.
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